FAQs

Terra at Norcross offers convenient on-site pet amenities, including a dog park and pet relief areas.

Teak at the Branch is conveniently located in Dallas’s East Lake Highlands area, just minutes from White Rock Lake, neighborhood dining along Abrams Road, and local shopping. You’re close to scenic trails and everyday conveniences, with easy access to Downtown Dallas.

We do accept guarantors, and applicants without rental history may be approved with a guarantor based on screening results.

The closest major airport to Teak at the Branch is Dallas Love Field Airport (DAL).

Terra at Norcross is zoned to Arlington ISD.

Terra at Norcross offers open parking for residents, with reserved carports available for $50 per month, based on availability.

Gwinnett Technical College is approximately 6 miles away.

Terra at Norcross features one- and two-bedroom floor plans, with select homes offering screened-in patios or sunrooms.

Terra at Norcross offers a fully equipped 24/7 fitness center, resort-inspired pool with grilling areas, playground, tennis court, and individual trailer parking.

Yes, Terra at Norcross is pet-friendly community and we love our four-legged residents. We welcome both dogs and cats, with a maximum of two pets per apartment home, in line with our community pet policy.

Terra at Norcross is located at 3600 Park Colony Dr, Norcross, GA 30093.

We require income of at least three times the monthly rent and review credit, background, and rental history according to our written rental criteria. If you have questions about your specific situation, our team is happy to talk it through with you before you apply.

For non-emergency maintenance, you can submit a request anytime through our online resident portal. We also provide 24/7 emergency maintenance for urgent issues. If you’re experiencing an emergency, please call our office and select the emergency option so we can assist you right away even after hours.

Rent can be paid through our online portal using certified funds or a credit or debit card, and you can even set up automatic payments, just note that certain payment methods may include a convenience fee.

Rent is due on the 1st of each month, with a 3-day grace period. Payments received after the grace period may incur late fees as outlined in your lease.

You can apply online through our leasing portal or stop by the leasing office to apply in person. Each adult pays a non-refundable $75 application fee, along with a one-time $75 administrative fee. Once you’re approved and select your home, a security deposit (typically $250 to one month’s rent) is paid at that time to reserve your apartment and help make your move-in process as seamless as possible.

Apartment homes at Terra at Norcross include energy-efficient appliances, washer and dryer connections, and walk-in closets, with select homes offering wood-burning fireplaces and furnished options.

Our pet policy includes a non-refundable pet fee of $400 per pet and monthly pet rent of $25 per pet, with a maximum of two pets per apartment home. Breed and weight restrictions may apply, so we recommend reaching out to the office for the most up-to-date list of approved breeds and guidelines. To make move-in smooth for you and your pet, please be sure all pet fees are paid and any required pet paperwork is completed before your furry friend joins you in your new home.

Utilities are not included in the rent at Terra at Norcross. Residents are responsible for electric, internet, and cable, and typically pay a separate, usage-based charge for water, sewer, and trash that is billed through the community each month.